As a small business owner, you have to learn how to use technology to your advantage. There are many tech tools and other advances that can help you push your business to the next level. Here are some ways you can incorporate technology and further your business interests.
Use a Mobile Credit Card Reader
If you sell your services and products in various locations, being able to accept debit and credit card payments at anytime is crucial. Many potential customers find carrying a card more convenient than actual cash. If you are not prepared to take payments, you can miss out on many opportunities to make a sale.
A mobile credit card reader, such as from Midwest Payment Processing, can easily fit into your smartphone or tablet so that you can take payments with a debit or credit card. With the help of an app, you can process a payment with a swipe of the card. It is secure and the money is paid instantly.
Install Cloud Apps
Although storing files on your laptop or a thumb drive is an option, it is not always the most convenient. A customer could be inconvenienced if you are unable to access an important document, such as an invoice, when needed because you do not have your laptop with you.
The problem is easily avoidable by storing your documentation in the cloud. Cloud storage gives you access from anywhere that you have an Internet connection. You only need to log into your account through a Web browser or an app and you can view any files that are stored.
Enable Online Scheduling
A major inconvenience your customers might encounter is having to call in to schedule an appointment. If you have a business that requires that customers make an appointment first, you can eliminate this aggravation and free up your employees to focus on other business matters.
An online scheduling tool that is accessible to your customers allows them to setup an appointment 24/7 without the need to call into your business. Once the appointment is set, customers can receive an email confirmation and even a reminder that the visit is upcoming.
There are many other tech tools that are available that can be used to expand your business. Assess your business's needs and determine where you can make improvements to determine which tools would best suit you. You can even ask your customers for feedback on improvements you can make.